Your working knowledge, upgraded.
All the answers to your business’s questions in one place. Up-to-date. Vetted. And ready to save you time.
All the features you need to…
Learn more about features per planAccelerate innovation within your teams
Attract, onboard and retain top talent
Boost team productivity and collaboration
Good questions. Great answers.
Your experts happily contribute, verify and upvote correct info. Your info stays fresh and trusted.
Suggestions reduce redundancy
Asking the same question again and again wastes time. Our Ask a Question Wizard will offer suggestions for related questions in real time.
Easy text editor for adding detail
Our easy-to-use text editor makes it easy for anyone to elaborate on their problem, provide context, and relevant details. Employees who are more comfortable with markdown can easily toggle between modes.
Ask experts in your org
If you think you know who can answer your question, tag the team member or user group to send them an alert.
Questions are prioritized
Employees can upvote questions to acknowledge they found the question useful and to help identify the most pressing content.
Correct answers are accepted
Once an answer is submitted, the author of the question can accept it and mark it as the correct answer.
Go deeper with long-form.
From onboarding guides to company-wide announcements, Articles keep all your critical info in one place. Easy to use. Easy to find.
Get your Article discovered
Choose from a variety of content types and leverage the same tags used for questions to categorize your article and make it easier to discover.
Easy-to-use editor for long content
Our simple text editor supports content in commonly-used formats. If the content already exists in another format, you can quickly copy and paste the content and all your formatting comes along for the ride.
Link it to questions and answers
Leverage Collections to group your Article with relevant questions and answers.
Set permissions
Choose who can edit or contribute to your article in the future. Articles that become outdated can also be flagged by any user for updates.
Fun, with serious results.
We’ve gamified the knowledge base. So your team has fun collaborating and getting work done.
Find facts faster.
Info isn’t helpful if you have to remember exact phrasing or who told you. Our tags, collections, and search capabilities bring answers to your fingertips in seconds.
Search across your private Team and stackoverflow.com
Our public site has a wealth of knowledge built up by our community of millions of developers and technologists — leverage it seamlessly alongside your internal knowledge.
Tags help categorize everything
Tags can be customized for your organization and help group content into categories. They also help make knowledge easy to find for others.
Search where you work
Our integrations with Slack and Microsoft Teams allow your team to search where they are already working.
Group related content with Collections
Create a collection to help onboard new employees or group content from a recent product launch.
The only constant is change.
Content Health ensures your knowledge base is trusted. It alerts you when answers need to be reviewed. So your content never becomes stale or inaccurate.
Smart notifications
Experts are notified when knowledge is likely outdated and needs to be reviewed. Once the content is verified or edited, it will be removed from the queue.
Answers can be updated over time
Employees can update questions and answers over time to keep them relevant and accurate.
Experts take action
Experts can verify if a post is up-to-date, edit its content for accuracy, or mark a post obsolete. Posts that are marked obsolete can be retained and locked for historical reference.
Safe, secure, and private.
Security is sacred. We keep info for your eyes only.
More about security
Built on ISO 27001 framework
Our robust information security program is built on the reputable ISO 27001 framework, achieving certification for our Enterprise plan. Access to our full Information Security Policy can be provided with a signed NDA.
Easy access control with Single Sign-On
Available on all paid tiers, SSO allows organizations to control access using an existing Identity Provider (IDP).
Automated user provisioning
SCIM 2.0 allows an Identity Provider to update the application with the user’s activation status (Active/Deactive) and/or permission (Admin/User).
SOC 2 Type II certification
Available for our Business and Enterprise plans, our SOC 2, Type II report attests that the controls we put in place match established and trusted requirements.
Keep your finger on the pulse.
Measure adoption, engagement & knowledge reuse with our dashboard so you can see how your team is engaging with knowledge over time.
Identify the experts
Keep a look out for who are the most engaged and can become your Subject Matter Experts.
Trendlines: Benchmarks & Compare Dates
Track engagement over a specified time period and against a defined benchmark set by Admins.
Filter by Tags
Filter engagement metrics by tag to see the breakdown of new questions, answers, interaction rate, and other key metrics.
Connectivity
Visualize how knowledge flows across your organization to track collaboration and reduce knowledge silos.
Grow knowledge and expertise
Bring people and knowledge together around a specific domain to share valuable resources and collaborate in focused ways.
Putting your tags to work
Communities use identifying tags to aggregate content from across your instance—questions, answers, Articles, Collections—to surface the most relevant content in your Communities.
A place for specialization
Increase speed to solutions through highly-targeted collaboration and problem solving. Allowing you to go deep on a topic, technology, project, affinity, or skill set and connect with likeminded users in your Community.
Discover rising stars
Communities surface activity from subject matter experts at the top of Questions and Article tabs, helping teammates identify and learn from the experts. The Members tab helps connect users with shared interest in their Community’s domain.
Doesn’t just integrate — it makes your other tools better.
Get the answers from your Stack Overflow for Teams instance in Microsoft Teams or Slack. Get more context in GitHub and Jira. Make your other tools better.
Learn how we fit inBuild your organization’s knowledge for the future.
You need a modern approach to knowledge sharing. One that works if you’re hybrid, all-remote, or in-office. Make your workplace work for everyone, everywhere, all the time.