Leave no support question unanswered.
Improve the support team’s productivity through transparent knowledge sharing.
Supporting the innovative teams at:
Resolve tickets faster through knowledge retention
Empower the support team to find information and answers in the moment. Capture common questions and document unique cases for ongoing collaboration.
Which holidays do we have off?
How do I get my local setup?
Questions in support chat channels have decreased by 20-30% at Intuit
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Free up high-valued support employees
Reduce distracting one-off ping or emails for the highest support employees, and enable junior employees to resolve more issues by accessing up-to-date institutional knowledge.
Q4 Hotfix Release
A knowledge sharing and collaboration platform engineers already trust
Named in two of G2’s lists of Best Software for 2023!