Head of Revenue Operations

Every developer has a tab open on Stack Overflow.  

We are one of the most popular websites in the world - a community-based space focused on increasing productivity, decreasing cycle times, accelerating time to market, and protecting institutional knowledge. 

Innovation is at the heart of everything we do. We embrace collaboration, transparency, and believe in leading with empathy; creating an environment where every Stacker knows they belong. We embrace that the unique contributions and points of view of all Stackers contribute to our success.

We are a Best Company to Work For, in addition to being recognized for Best Company Leadership, Best Company Happiness, Best Company Perks and Benefits, Best Company Work-Life Balance, Best Company Compensation, and Best Company Outlook.

We are a remote-first company with Hiring HUBs based in the US, Canada, UK, and Germany.

As the leader of the revenue operation function at Stack Overflow, you'll partner with the executive team both strategically and tactically as you oversee operations for our revenue organization. You will be responsible for maximizing revenue growth through the development, implementation, and ongoing maintenance of sales strategies, programs, systems/tools, and initiatives. The ideal candidate has worked within a rapidly growing SaaS organization and has a broad spectrum of go-to-market metrics, processes, and tools. In addition, the successful candidate will have a thorough understanding of enterprise selling processes and experience with SaaS sales metrics.

The Head of RevOps will report to Stack Overflow’s CRO.

What you’ll do:

• Lead and a team while also contributing individually to the business.
• Identify, prioritize, and support the execution of strategic growth initiatives, by working cross-functionally with marketing, sales, product, legal, data, and customer success teams.
• Coordinate the revenue forecasting/planning processes used within the revenue organization.
• Proactively monitors and strives to maintain high levels of quality, accuracy, and process consistency across the sales organization's efforts ensuring that all sales order data is clean and accurate by collaborating with finance.
• Work closely with the FP&A team to develop/forecast key metrics and KPI dashboards. Analyze CAC, LTV, payback period and other critical business metrics across the entire funnel. 
• Enable sales team with relevant compensation plans aligned with strategic goals.
• Evaluate, develop and maintain cross department infrastructure of internal tools for revenue organization.
• Develops territory assignments/optimization to maximize sales productivity including assessment of the existing business, market size and total addressable market across segments, roles, and industries.
• Supports the equitable assignment of quotas and ensures quotas are allocated optimally to all sales channels and resources by aligning existing and prospective accounts by geography, account type, and market segment, coordinating with all internal stakeholders.

What you’ll need to have:

• A bachelor's degree. MBA highly preferred.
• Deep understanding of the SaaS and Adtech business models in a highly entrepreneurial environment required.
• 10+ years’ experience, including 3+ in people management, and proven success leading strategic projects in a finance, business operations, revenue or strategy role.
• Ability to keep business leaders aligned around business metrics, gain consensus for new processes or tools, make recommendations and influence at the executive level.
• Proven track record of improving achieving company KPIs and revenue objectives.
• Ability to analyze large data sets and provide insights and recommendations to executive leadership
• Ability to collect and maintain accurate data at a high quality and integrity level.
• Experience with using and implementing tools and technologies to support the company’s revenue operations highly preferred (such as SFDC, Clari, Gong ecosystem, Zuora, Looker,).
• Excellent written and verbal communication and presentation skills.
• Teamwork oriented and highly collaborative.

What you’ll get in return:

• Competitive Base Salary 
• Generous paid vacation
• Generous parental leave (16 weeks at 100% pay), family care leave, and unlimited sick days
• Equity for all employees at all levels
• Industry-leading health benefits that are applicable per country of residence for all our full-time employees
• Company-paid Life Insurance
• Home Internet stipend
• Professional allocation for your growth and development
• One-time allowance to assist with your home office setup
• Company-paid access to Calm, Bravely, LinkedIn Learning, MyAcademy and Overdrive

Stack Overflow is proud to be an equal opportunity workplace. We value diversity, inclusion, equity and belonging and these pillars are at the heart of how we work together here at Stack. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. 

For individuals based in California, and other locations where required, we will consider employment qualified applicants with arrest and conviction records.