Enterprise Knowledge Ingestion

A vision of how Stack Overflow for Teams can use AI to assist with adding knowledge to a new community, using existing sources, and providing an initial tagging framework and series of questions and answers.

Last updated July 27, 2023
ProductStack Overflow for Teams

We know at times teams struggle when confronted with starting and maintaining large knowledge bases. Sometimes folks are just looking for a nudge or process to take that first step. This latest concept helps to accelerate the onboarding process so that you can be more efficient.

Why do this?

Knowledge is everywhere and there needs to be an easier way to collect and curate important knowledge and share with teams.

This new concept aggregates external sources of information such as Confluence, Google Drive, Github, and ServiceNow to get your team up and running faster and citing sources which is critical to establishing trust and confidence in the verified content.

Feature set

  • Auto-tagging based on data.
  • Crafting new auto-generated Q&A.
  • Links to original sources for more information.
  • Curation and accuracy are built into the flow.
  • Flexibility to apply preferences.

Right now, this will only be available on the Business tier of Stack Overflow for Teams. We’ll explore offering this to other tiers in the future.

* Concepts are mock ups and not actual AI generated content.

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About Labs

Since 2008 Stack Overflow has pioneered open source conversations in the technology community, helping us become the most visited, most trusted destination for developers in the world. In 2017, we unleashed the same productivity gains inside companies with Stack Overflow for Teams.

Knowledge sharing between peers and experts is fundamental to software development ‒ you can see it happening in Slack, in meetings, or quick hangs. Advances in technology, like GenAI, puts everyone in learning mode and knowledge sharing is at the core of that experience.

Stack Overflow for Teams sits at the very intersection of curiosity and innovation, a place to ask & answer your peers’ questions, learn from other experts within the company, and keep up with ‒ or be the driver of ‒ all new developments.

Our guiding principles

Find new ways to give technologists more time to create amazing things.
Accuracy is fundamental. That comes from attributed, peer-reviewed sources that provide transparency.
The coding field should be accessible to all, including beginners to advanced users.
Humans should always be included in the application of any new technology.

With these in mind, starting over the next few months, we will be sharing our ideas, opinions, designs, research and product ideas which combine emerging technologies with our platforms and services.