REST API
Our robust API (built on the OpenAPI “Swagger” spec) and SDK allow you to integrate the apps you’re using. Even if they’re homegrown.
Reduce support tickets with Stack Internal
Cut ticket volume with a trusted knowledge repository
Resolve support and IT tickets faster by turning every answer into reusable organizational knowledge.
Reduce SME interruptions
Faster enablement for new employees
Improve support productivity
Stack Internal powers IT and support teams
15K+
Customers trust Stack Internal as their knowledge platform
100K+
Monthly users documenting knowledge in Stack Internal (2025)
1M+
Meaningful customer interactions in Stack Internal (2025)
$10M
Saved from deflected IT support cases by world’s largest telecom enterprise with Stack Internal
Resolve support tickets faster
with Stack Internal
Deliver trusted answers in every workflow
Stack Internal centralizes and structures knowledge from existing tools like Slack and Google Docs and evaluates it for trust.
That context gets delivered in existing workflows so your teams can resolve their own questions without filing a ticket.
Ground AI support agents and copilots in verified knowledge
Stack Internal gives AI copilots and agents confidence-scored, organizational knowledge for more reliable responses.
Secure API and MCP integrations deliver permission-aware context to AI agents, helping support teams resolve complex issues faster.
Integrations
Works everywhere your team does
Slack
Your team members can find and verify information without leaving their current Slack workstreams.
MCP Server
Ground AI assistants and coding agents in your trusted Stack Internal knowledge.
Build a memory layer that gets smarter
with every ticket handled
Capture & store existing knowledge
Give your team and AI a single, unified source of truth for every support query.
Verify & QA
With Stack Internal, your experts validate important knowledge instead of repeatedly answering the same questions.
Deflect & resolve
Deliver trusted answers where teams work, so questions are resolved without an IT ticket.
Document the gaps
Once connected, new knowledge is automatically indexed so agents and your support team always have the latest context at hand.
Optimize & repeat
Each resolved issue strengthens your enterprise memory, making trusted answers easier to reuse.
Frequently Asked Questions
Asked by support and IT teams, answered by us.
How does Stack Internal keep knowledge up-to-date?
The platform acts as a curation engine, automatically ingesting and storing knowledge with trust built-in. The trust system is constantly evaluating if that knowledge is reliable, current, authoritative, and safe to use. With automatic Subject Matter Expert validation only when there’s critical gaps.
How does Stack Internal’s MCP Server work?
The MCP server connects AI assistants and coding agents like Claude and Cursor to your trusted knowledge, and can read from Stack Internal without breaking focus.
How does Stack Internal integrate with existing tools?
Stack Internal platform offers API and MCP server for custom integrations, as well as connectors for your Stack Internal community, Google Docs and Slack channels.
How does Stack Internal import existing knowledge?
Stack Internal platform supports connectors for your Stack Internal community, Google Docs and Slack channels that automatically imports critical context from your distributed tools.
How does Stack Internal identify subject matter experts?
Subject Matter Expert auto-detection stays accurate as your organization interacts with the platform over time and surfaces the right expert to the right topic. You also have the option to manage them manually.
