Reduce support tickets with Stack Internal

Cut ticket volume with a knowledge repository

Stack Internal helps resolve support and IT tickets faster by converting knowledge gaps into reusable Q&A and documentation.

Reduce SME interruptions
Faster enablement for new employees
Improve team productivity

Stack Internal powers IT and support teams

15K+

Customers trust Stack Internal as their knowledge platform

100K+

Monthly users documenting knowledge in Stack Internal (2025)

1M+

Meaningful customer interactions in Stack Internal (2025)

$10M

Saved from deflected IT support cases by world’s largest telecom enterprise with Stack Internal

Resolve support tickets faster
with Stack Internal

Give teams the answers they need, in their workflow

Stack Internal centralizes knowledge from Confluence, PDFs, markdown files, and more, into structured, human-verified Q&As.

Trusted answers get delivered directly into chat tools like Microsoft Teams and Slack, so your teams can resolve their own questions without filing a ticket.

Ground AI support agents and copilots in verified knowledge

Stack Internal feeds AI copilots and agents confidence-scored, enterprise knowledge to provide accurate responses.

Through secure API and MCP integrations, AI agents can both read from and write back to Stack Internal for answers to complex questions and your support team can capture new context.

Integrations

Works everywhere your team does

Visual Studio Code

The power of Stack Overflow in your coding environment with Stack Overflow for Visual Studio Code.

Backstage.io

Switch tabs less by using Stack Internal functionality directly within your developer portal.

Build a memory layer that gets smarter
with every ticket handled

Capture & ingest existing knowledge

Give your team and AI a single, unified source of truth for every support query.

Verify & QA

With Stack Internal, your experts validate high-quality content instead of authoring from scratch.

Deflect & resolve

Verified answers surface directly when and where your team needs them, so questions are resolved without an IT ticket.

Document the gaps

Use our bi-drectional MCP server to allow AI agents and your support team to contribute new knowledge back to Stack Internal.

Optimize & repeat

New knowledge can be indexed, scored, and verified, so your knowledge base continuously grows.

Frequently Asked Questions

Asked by AI teams, answered by us.

How does Stack Internal ingest existing knowledge?

Stack Internal uses intuitive connectors to pull in knowledge from tools like Confluence, and supports direct file uploads to quickly build your internal knowledge repository.

How does Stack Internal’s MCP Server work?

The MCP server connects AI assistants and coding agents like Claude and Cursor to your trusted Stack Internal knowledge, and can both read from and write back to Stack Internal without breaking focus.

How does Stack Internal integrate with existing tools?

Stack Internal delivers knowledge directly into tools like Microsoft Teams, Slack, GitHub, VS Code, and Microsoft 365, plus offers a robust API and MCP server for custom integrations.

How does Stack Internal protect our data?

Private teams mean only the right people see your info. Plus, our SCIM 2.0 integrates with your provider to manage status, roles and access. Your data is always protected, at rest and in transit, by a combination of HTTPS, SQL Transparent Data Encryption (TDE) and AES-246.

Hear from teams building with Stack Internal

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