From Q&A roots to a knowledge hub

With roots in Q&A, we’ve evolved the Stack Internal feature set so enterprise knowledge is vetted and ready-to-use across your entire workflow.

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Features to support the enterprise knowledge lifecycle

Start by seeding all your Stack Internal with existing content so it’s centeralised for easy access. We have smart connectors to help with this, with more being added all the time.

Once inside, our community tools help encourage your team to validate, share ideas and create new content, building the knowledge eco-system further.

That high-quality knowledge everyone needs comes back to them in their favourite tools, or powers their AI agents, creating an ever improving cycle.

Illustration the knowledge cycle - focusing on the first part about seeding and validating.
Security & safety

We protect your data and respect your code

ISO, SOC2, SSO & GDPR badges

We call it “enterprise-grade security”. You can call it peace of mind. Either way, we take it seriously. Because it’s what keeps your data and your work safe.

Security specs

Nearly two decades of feature refinement has led us to this

Ingest

Get Stack Internal up-to-speed with an Ingestion engine that transforms static, unstructured content scattered across your tools into a structured, verified knowledge store.

How Ingestion works

  • Pull from the source

    Connect knowledge from across your workflow through a direct integration with Confluence Cloud, or write more with the API.

  • Direct file upload

    Upload files directly into Stack Internal, quickly letting you build your internal knowledge repository from existing sources.

  • Captured at source

    The MCP server can read but also write back to Stack Internal, so new knowledge can be added without breaking focus.

Structure

Sort, tag, collect and organise what your company knows – so its easy put to work later on.

  • Q8A

    Our time-tested Q&A surfaces trusted answers to the top, making it easy for both humans and AI to parse.

  • Articles

    From onboarding guides to company-wide announcements, Articles make your critical long-form content discoverable alongside Q&A.

  • Tags

    Categorize content with custom tags so it's easier to find, parse, and surface to the right people.

  • Communities

    Bring people and knowledge together around a specific domain to share valuable resources and collaborate in focused ways.

  • Collect with Collections

    Curate related content across multiple tags so people onboard and learn a new topic in less clicks.

Validate

Keep your shared knowledge, healthy, up-to-date and accurate through a combination of human smarts and AI automation.

  • Accepted answers and votes

    Accepted answers and upvotes signal that answers are accurate, trustworthy, and actually work when put to the test.

  • Content Health

    Unlike static Wikis that go stale, your community is alerted when content needs to be reviewed and updated so it stays relevant and accurate.

  • Subject Matter Experts

    Automatically assign SMEs this honor based on tag reputation and get them noticed throughout your organization.

  • Notify experts

    Experts are notified when content is posted relevant to their expertise, or considered outdated and needs to be reviewed.

Find

Make sure all your verified knowledge is easy to find, easy to share and easy to use.

  • Enhanced Search

    Let the AI summarize multiple answers across your knowledge base into new insights.

  • Auto-Answer App

    Upgrade the group chat by summarizing chat threads, convert to posts, and return as answers in Slack and Microsoft Teams.

  • Stackoverflow.com access

    Get read-access to nearly two decades of our public site knowledge alongside your own.

  • Delivered instantly

    Pull relevant data to provide context for AI systems to utilise, whether that’s through the provided MCP server or something custom with the API.

  • Makes your other tools better

    Get the answers from Stack Internal instance in tools like Microsoft Teams or Slack, add more context from GitHub. Plus many more.

Engage

Make adoption easy and fun. Gamified features like reputation incentivize everyone to use your company-wide knowledge and analytics help you pinpoint what’s working and what’s not.

  • Custom Awards

    Create custom awards for projects, team goals, company goals, releases, and more to help drive engagement & foster talent.

  • Reputation

    Just like on stackoverflow.com, reputation is a rough measurement of how much the community trusts someone’s expertise. It can be earned or given through activity within the knowledge base.

  • Reactions

    Reactions are an easy, quick way to share some good vibes without clogging up the conversation.

  • Badges

    Badges, again just like on stackoverflow.com, recognise notable or interesting contributions in a fun way. Collect them all!

  • Analytics

    Measure adoption, engagement & knowledge reuse with the dashboard so you can see how your team is engaging with knowledge over time.

  • Connectivity

    Visualize how knowledge flows across your organization to track collaboration and reduce knowledge silos.

Integrations

Works wherever you work

No more switching tools just to find answers. With Stack Internal, you can get trusted knowledge delivered wherever your teams are working, whatever they’re working in.

free
basic
business
enterprise

Our robust API (built on the OpenAPI “Swagger” spec) and SDK allows you to integrate the apps you’re using. Even if they’re homegrown.

View documentation → TypeScript SDK →

Let’s put these features to work for you.

Frequently Asked Questions

More details about specific Stack Internal features.

How does Stack Internal keep knowledge up-to-date?

Community tools encourage teams to validate and create new content, Content Health alerts when information needs review, and experts are notified when content relevant to their expertise requires updates.

What is the MCP server?

The MCP server connects AI assistants and coding agents like Claude and Cursor to your trusted Stack Internal knowledge, and can both read from and write back to Stack Internal without breaking focus.

How does Stack Internal import existing knowledge?

Stack Internal is currently able to pull directly from Confluence Cloud, plus supports direct file uploads to quickly build your internal knowledge repository.]

Custom integrations can be written with the Ingestion API.

How does Stack Internal integrate with existing tools?

Stack Internal delivers knowledge directly into tools like Microsoft Teams, Slack, GitHub, VS Code, and Microsoft 365, plus offers a robust API and MCP server for custom integrations.

How does Stack Internal identify subject matter experts?

Subject Matter Experts are automatically assigned based on tag reputation, making their expertise visible throughout your organization and notifying them when relevant content needs attention.