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But if you're scratching your head because you’re not familiar with Stack Internal and are wondering how it can be a resource as you tackle your day-to-day responsibilities, there's no need to fret - we’ve got you covered with this super simple user guide.","2023-10-24T16:17:00.000Z",{"_type":27,"current":1224},"how-to-use-stack-overflow-for-teams",{"_createdAt":1199,"_id":1200,"_rev":1201,"_type":35,"_updatedAt":1202,"slug":1226,"title":1215},{"_type":27,"current":1214},"Guide: How to use Stack Internal",{"image":1229,"link":53,"preface":1232,"publishedAt":1233,"slug":1234,"subcategory":1236,"title":1238},{"_type":49,"asset":1230},{"_ref":1231,"_type":52},"image-f99d67ff371d844130c2afffe7aea86b826b6d9b-2400x1260-png","We’ve curated ten of the most frequently asked questions about Stack Overflow for Teams to save you time and get your team up and running faster.","2023-03-15T15:42:31.203Z",{"_type":27,"current":1235},"10-tips-for-using-stack-overflow-for-teams",{"_createdAt":1199,"_id":1200,"_rev":1201,"_type":35,"_updatedAt":1202,"slug":1237,"title":1215},{"_type":27,"current":1214},"10 tips for using Stack Overflow for Teams",{"image":1240,"link":53,"preface":1243,"publishedAt":1244,"slug":1245,"subcategory":1247,"title":1249},{"_type":49,"asset":1241},{"_ref":1242,"_type":52},"image-7a37a1095dfc6d87ffe23d519b32422a70b775ad-2400x1260-png","We asked Stack Overflow’s adoption community of practice to share a definitive set of tagging best practices that you can take back to your team.","2022-12-17T01:44:00.000Z",{"_type":27,"current":1246},"tagging-best-practices-applying-tags",{"_createdAt":1199,"_id":1200,"_rev":1201,"_type":35,"_updatedAt":1202,"slug":1248,"title":1215},{"_type":27,"current":1214},"Best practices for tag lifecycle management: Applying tags",{"image":1251,"link":53,"preface":1243,"publishedAt":1254,"slug":1255,"subcategory":1257,"title":1259},{"_type":49,"asset":1252},{"_ref":1253,"_type":52},"image-c69302b4223ef640b47a7034338803cfbbe7a4fc-2400x1260-png","2022-11-02T00:44:36.622Z",{"_type":27,"current":1256},"tagging-best-practices-strategy-and-maintenance",{"_createdAt":1199,"_id":1200,"_rev":1201,"_type":35,"_updatedAt":1202,"slug":1258,"title":1215},{"_type":27,"current":1214},"Best practices for tag lifecycle management: Tag strategy and maintenance",{"image":1261,"link":53,"preface":1264,"publishedAt":1265,"slug":1266,"subcategory":1268,"title":1270},{"_type":49,"asset":1262},{"_ref":1263,"_type":52},"image-51de7a98f08c9f84e95e8ac23f25ffd1b8f5ff8f-1200x630-png","We’ll explain the big problems inaccurate knowledge can cause, how to determine if your knowledge base is inaccurate, and discuss how you can solve this common challenge.","2022-03-17T22:25:33+0000",{"_type":27,"current":1267},"how-do-you-stack-up",{"_createdAt":1199,"_id":1200,"_rev":1201,"_type":35,"_updatedAt":1202,"slug":1269,"title":1215},{"_type":27,"current":1214},"Knowledge base health: how do you stack up?",{"image":1272,"link":53,"preface":1275,"publishedAt":1276,"slug":1277,"subcategory":1279,"title":1281},{"_type":49,"asset":1273},{"_ref":1274,"_type":52},"image-9449b415944187a6c31c38f5a48ee31d0eac13a3-1200x630-png","An overview of the roles that can be assigned to users within the Stack Overflow for Teams knowledge sharing and collaboration platform.","2021-12-10T11:53:30+0000",{"_type":27,"current":1278},"teams-enterprise-user-roles",{"_createdAt":1199,"_id":1200,"_rev":1201,"_type":35,"_updatedAt":1202,"slug":1280,"title":1215},{"_type":27,"current":1214},"Introduction to user roles – Enterprise plan",{"image":1283,"link":53,"preface":1286,"publishedAt":1287,"slug":1288,"subcategory":1290,"title":1292},{"_type":49,"asset":1284},{"_ref":1285,"_type":52},"image-b7a87742b6652c9814b6f547bd700d44d50ab0c8-2400x1260-png","You’ve decided to try Stack Overflow for Teams. 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","2022-03-02T21:39:13+0000",{"_type":27,"current":1487},"introduction-to-content-health",{"_createdAt":1350,"_id":1351,"_rev":1352,"_type":35,"_updatedAt":1353,"slug":1489,"title":1366},{"_type":27,"current":1365},"Introduction to Content Health and its new capabilities",{"image":1492,"link":53,"preface":1275,"publishedAt":1495,"slug":1496,"subcategory":1498,"title":1500},{"_type":49,"asset":1493},{"_ref":1494,"_type":52},"image-1e1b70788e6393935e9924c8fd5f3da6a3f64710-1200x630-png","2021-12-09T11:19:15+0000",{"_type":27,"current":1497},"teams-business-user-roles",{"_createdAt":1350,"_id":1351,"_rev":1352,"_type":35,"_updatedAt":1353,"slug":1499,"title":1366},{"_type":27,"current":1365},"Introduction to user roles – Business plan",{"image":1502,"link":53,"preface":1505,"publishedAt":1506,"slug":1507,"subcategory":1509,"title":1511},{"_type":49,"asset":1503},{"_ref":1504,"_type":52},"image-e4c6d28e234594513591152907156e83a29cdf6a-1200x628-png","A step-by-step guide for using Content Health to keep your knowledge base up-to-date and reliable","2021-11-17T17:10:01+0000",{"_type":27,"current":1508},"how-to-keep-your-knowledge-base-healthy-with-content",{"_createdAt":1350,"_id":1351,"_rev":1352,"_type":35,"_updatedAt":1353,"slug":1510,"title":1366},{"_type":27,"current":1365},"How to keep your knowledge base healthy with Content Health",{"image":1513,"link":53,"preface":1515,"publishedAt":1516,"slug":1517,"subcategory":1519,"title":1521},{"_type":49,"asset":1514},{"_ref":1220,"_type":52},"To build great products, you need great discovery. 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Sometimes, however, an entire Teams instance might be too broad for a group that wants to huddle around a specific topic or need, whether it’s a technology, project, affinity, or skill set that brings them together.",[],{"_key":1999,"_type":17,"children":2000,"markDefs":2014,"style":25},"9d5363312ce6",[2001,2005,2010],{"_key":2002,"_type":21,"marks":2003,"text":2004},"a1853a0e7c7e",[],"That’s why we created ",{"_key":2006,"_type":21,"marks":2007,"text":2009},"2e96a3f8f12e",[2008],"4c2542ab894a","Communities on Stack Overflow for Teams",{"_key":2011,"_type":21,"marks":2012,"text":2013},"cd5ca2c9d815",[],": self-organizing, bottom-up groups that help colleagues connect across projects, interests, and needs.",[2015],{"_key":2008,"_type":1698,"href":2016},"https:\u002F\u002Fresources.stackoverflow.co\u002Ftopic\u002Fproduct-guides\u002Fconnect-with-communities-on-teams",{"_key":2018,"_type":17,"children":2019,"markDefs":2024,"style":25},"def70a762631",[2020],{"_key":2021,"_type":21,"marks":2022,"text":2023},"af307dcdc1b3",[],"Communities bring together subject matter experts and general users, with open membership. 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Communities also help users find subject matter experts across their chosen tags in one place, with fewer steps and even when those tags might not normally appear on the same piece of content. By narrowing the scope of your Teams instance, Communities can encourage users to more easily and confidently engage with the platform. ",[],{"_key":2034,"_type":17,"children":2035,"markDefs":2040,"style":1764},"ae02c0d2470b",[2036],{"_key":2037,"_type":21,"marks":2038,"text":2039},"8757142918e1",[1661],"Communities in action",[],{"_key":2042,"_type":17,"children":2043,"markDefs":2048,"style":25},"b82695e50454",[2044],{"_key":2045,"_type":21,"marks":2046,"text":2047},"8da80a465029",[],"Communities often come together around a specific technical topic, tooling, special interest, or affinity. They can also center around a specific product or line of business with a primary focus on cross-functional collaboration.",[],{"_key":2050,"_type":17,"children":2051,"markDefs":2056,"style":25},"f8d03b59d81a",[2052],{"_key":2053,"_type":21,"marks":2054,"text":2055},"2382a6c3837b",[],"Here are some examples of how you can use Communities to drive specific outcomes for your organization:",[],{"_key":2058,"_type":2059,"elements":2060,"markDefs":53},"5b1de39dd3bb","spotlight",[2061],{"_key":2062,"_type":2063,"body":2064,"headline":2130,"icon":2131},"5e0592531af2","element",[2065,2073,2092,2099,2111,2118],{"_key":2066,"_type":17,"children":2067,"markDefs":2072,"style":25},"f16813bb9530",[2068],{"_key":2069,"_type":21,"marks":2070,"text":2071},"9b6684ffb6b80",[],"Get new hires up to speed fast with a central location where they can access onboarding resources, get answers to their questions, and easily connect with their new colleagues. Particularly with remote hires and hybrid work environments, this can reinforce the organization’s learning culture.",[],{"_key":2074,"_type":17,"children":2075,"markDefs":2089,"style":25},"b22eba6993a7",[2076,2080,2085],{"_key":2077,"_type":21,"marks":2078,"text":2079},"78c5b6b1822b0",[],"This type of Community could make use of structured ",{"_key":2081,"_type":21,"marks":2082,"text":2084},"78c5b6b1822b1",[2083],"2434204a39b6","Collections",{"_key":2086,"_type":21,"marks":2087,"text":2088},"78c5b6b1822b2",[]," that follow a new hire’s first day, first week, systems and processes to learn, or other topics.",[2090],{"_key":2083,"_type":1698,"href":2091},"https:\u002F\u002Fstackoverflow.blog\u002F2020\u002F05\u002F06\u002Fintroducing-collections-on-stack-overflow-for-teams\u002F",{"_key":2093,"_type":17,"children":2094,"markDefs":2098,"style":25},"f3a62dad0c8b",[2095],{"_key":2096,"_type":21,"marks":2097,"text":1804},"d492edba38bf",[],[],{"_key":2100,"_type":17,"children":2101,"markDefs":2110,"style":25},"1c8330ee41f3",[2102,2106],{"_key":2103,"_type":21,"marks":2104,"text":2105},"d7c5348801c7",[1661],"Who might join: ",{"_key":2107,"_type":21,"marks":2108,"text":2109},"174b76f44fab",[],"New hires, employees switching roles or teams, mentors who assist, HR or People Team representatives.",[],{"_key":2112,"_type":17,"children":2113,"markDefs":2117,"style":25},"76bbea62fa65",[2114],{"_key":2115,"_type":21,"marks":2116,"text":1804},"852a2339bec8",[],[],{"_key":2119,"_type":17,"children":2120,"markDefs":2129,"style":25},"a8d84b58c6f4",[2121,2125],{"_key":2122,"_type":21,"marks":2123,"text":2124},"18a5a4bf9168",[1661],"Outcomes: ",{"_key":2126,"_type":21,"marks":2127,"text":2128},"87dff22d68fa",[],"According to the Forrester Total Economic Impact of Stack Overflow for Teams study, Teams can expedite new hire onboarding by 9%. Now with Communities, new employees will more easily recognize subject matter experts, form connections across departments, and feel like part of the team faster. ",[],"Onboarding ","SpotAds",{"_key":2133,"_type":17,"children":2134,"markDefs":2138,"style":25},"e086dd713b9e",[2135],{"_key":2136,"_type":21,"marks":2137,"text":1804},"ae18a03c59ae",[],[],{"_key":2140,"_type":2059,"elements":2141,"markDefs":53},"e5310185f51f",[2142],{"_key":2143,"_type":2063,"body":2144,"headline":2199,"icon":2200},"1372023d9a7b",[2145,2153,2161,2168,2180,2187],{"_key":2146,"_type":17,"children":2147,"markDefs":2152,"style":25},"7ec86f07451c",[2148],{"_key":2149,"_type":21,"marks":2150,"text":2151},"a20717f63d91",[],"For specific projects involving cross-functional teams, like a cloud migration or a product platform project, Communities enable highly targeted collaboration and problem-solving that help you reach a solution faster. Communities also help build trust in the organization’s collective knowledge and skills, giving members the confidence to take on greater risks than they may have as individuals or through traditional team structure. ",[],{"_key":2154,"_type":17,"children":2155,"markDefs":2160,"style":25},"b781bffaf62d",[2156],{"_key":2157,"_type":21,"marks":2158,"text":2159},"e43e2f8dc5f9",[],"Throughout the project, Community members can quickly find the knowledge they need and connect with their peers. After the project wraps up, the original questions, answers, Articles, and Collections remain accessible to the rest of the Team and help preserve historical knowledge without the need to migrate anything from the Community.",[],{"_key":2162,"_type":17,"children":2163,"markDefs":2167,"style":25},"e8c67fc5b033",[2164],{"_key":2165,"_type":21,"marks":2166,"text":1804},"8972ac82f0dd",[],[],{"_key":2169,"_type":17,"children":2170,"markDefs":2179,"style":25},"65af1f5d4ce7",[2171,2175],{"_key":2172,"_type":21,"marks":2173,"text":2174},"ef9270a19f50",[1661],"Who might join:",{"_key":2176,"_type":21,"marks":2177,"text":2178},"a701fcdb32a4",[]," Cross-functional teams working towards a common outcome, including engineers, project managers, product managers, marketing, and support.",[],{"_key":2181,"_type":17,"children":2182,"markDefs":2186,"style":25},"945a14697869",[2183],{"_key":2184,"_type":21,"marks":2185,"text":1804},"bad4738a1ca2",[],[],{"_key":2188,"_type":17,"children":2189,"markDefs":2198,"style":25},"cee4525cadd9",[2190,2194],{"_key":2191,"_type":21,"marks":2192,"text":2193},"da7ae49a67ea",[1661],"Outcomes:",{"_key":2195,"_type":21,"marks":2196,"text":2197},"b668eeeba7c5",[]," Maintain transparency throughout the project, increase operational efficiency, connect members across teams and break down knowledge silos, aggregate content that is related but does not always share the same tag, and enable more self-sufficient work. ",[],"Specialized Collaboration","SpotPersonVerifiedLg",{"_key":2202,"_type":17,"children":2203,"markDefs":2207,"style":2208},"58882fabcd1d",[2204],{"_key":2205,"_type":21,"marks":2206,"text":1804},"032b836bd596",[],[],"h3",{"_key":2210,"_type":17,"children":2211,"markDefs":2215,"style":25},"34a11939e299",[2212],{"_key":2213,"_type":21,"marks":2214,"text":1804},"51d2a1397805",[],[],{"_key":2217,"_type":2059,"elements":2218,"markDefs":53},"a842db872cf9",[2219],{"_key":2220,"_type":2063,"body":2221,"headline":2259,"icon":2260},"bf5892be05f5",[2222,2230,2237,2248],{"_key":2223,"_type":17,"children":2224,"markDefs":2229,"style":25},"813ac55711e1",[2225],{"_key":2226,"_type":21,"marks":2227,"text":2228},"3947a16f52db",[],"For both internal (IT) and external (customer support) support, Communities connect support engineers with the problem-solving and process-building tools they need to increase ticket deflection, speed-to-resolution, and customer satisfaction. For example, support engineers in their Community may include a defined set of workflows and instructions for onboarding team members, reinforcing best practices, and reducing rework. 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Communities also help employees build valuable connections by encouraging them to spend time with colleagues with common interests and shared goals.",[],{"_key":2291,"_type":17,"children":2292,"markDefs":2296,"style":25},"f39146d17cbf",[2293],{"_key":2294,"_type":21,"marks":2295,"text":2267},"1b89cb05b6c6",[],[],{"_key":2298,"_type":17,"children":2299,"markDefs":2307,"style":25},"921af8277b44",[2300,2303],{"_key":2301,"_type":21,"marks":2302,"text":2105},"46253b024178",[1661],{"_key":2304,"_type":21,"marks":2305,"text":2306},"22935b5b70d8",[],"Engineering teams, product teams, analysts",[],{"_key":2309,"_type":17,"children":2310,"markDefs":2314,"style":25},"a141a1d38ed2",[2311],{"_key":2312,"_type":21,"marks":2313,"text":2267},"ea1283762deb",[],[],{"_key":2316,"_type":17,"children":2317,"markDefs":2325,"style":25},"e3637c72c9a4",[2318,2321],{"_key":2319,"_type":21,"marks":2320,"text":2124},"ad86781886f9",[1661],{"_key":2322,"_type":21,"marks":2323,"text":2324},"dc2598c1d5bd",[],"Create opportunities for employees to develop professional capabilities that align with organizational needs, and increase employee engagement and retention.",[],"Areas of practice and specialized knowledge curation","SpotLightbulbLg",{"_key":2329,"_type":17,"children":2330,"markDefs":2334,"style":2208},"ce0dfc2c9398",[2331],{"_key":2332,"_type":21,"marks":2333,"text":1804},"d216fc5bb715",[],[],{"_key":2336,"_type":17,"children":2337,"markDefs":2341,"style":25},"f682dadf0ff1",[2338],{"_key":2339,"_type":21,"marks":2340,"text":1804},"462103895ac7",[],[],{"_key":2343,"_type":2059,"elements":2344,"markDefs":53},"37d914db68bb",[2345],{"_key":2346,"_type":2063,"body":2347,"headline":2397,"icon":2398},"6b7d83b114be",[2348,2356,2363,2374,2381],{"_key":2349,"_type":17,"children":2350,"markDefs":2355,"style":25},"893adb154551",[2351],{"_key":2352,"_type":21,"marks":2353,"text":2354},"288af2c9c71c",[],"Help employees feel they belong at work and give them the support they need to reach their full potential by connecting them across shared interests, affinities, or identities. This might include interests like accessibility or neurodivergence and identity-based groups like women in tech. Communities help you curate content and other resources relevant to affinity groups and foster connections between colleagues. This sense of belonging and the support they receive from connecting with others at work not only improves their experience, it can positively reinforce sharing their knowledge, trust in their colleagues to feel psychologically safe in asking questions. This reinforces the knowledge-sharing culture and continues to build up the organization’s knowledge base.",[],{"_key":2357,"_type":17,"children":2358,"markDefs":2362,"style":25},"12e2a79b565a",[2359],{"_key":2360,"_type":21,"marks":2361,"text":2267},"9b5445979dc9",[],[],{"_key":2364,"_type":17,"children":2365,"markDefs":2373,"style":25},"354193b048fb",[2366,2369],{"_key":2367,"_type":21,"marks":2368,"text":2105},"c8fdcc940a83",[1661],{"_key":2370,"_type":21,"marks":2371,"text":2372},"cdf4a47d8c35",[],"Existing or fledgling affinity groups, new hires seeking out mentors in the company",[],{"_key":2375,"_type":17,"children":2376,"markDefs":2380,"style":25},"1676923be48a",[2377],{"_key":2378,"_type":21,"marks":2379,"text":2267},"acb474c19266",[],[],{"_key":2382,"_type":17,"children":2383,"markDefs":2396,"style":25},"0f21f4071e0d",[2384,2387,2391],{"_key":2385,"_type":21,"marks":2386,"text":2124},"b711d28b4316",[1661],{"_key":2388,"_type":21,"marks":2389,"text":2390},"47e50cdc9067",[],"Gain visibility into what and how coworkers in your trust circle are sharing knowledge, and further an existing support network that provides positive reinforcement for sharing through upvotes. ",{"_key":2392,"_type":21,"marks":2393,"text":2395},"3ea998f03d7e",[2394],"em","Note: because the content in Communities is not hidden or restricted from the overall Teams instance, we do not recommend affinity groups having sensitive discussions here that might disclose private information.",[],"Affinity groups","SpotHeartLg",{"_key":2400,"_type":17,"children":2401,"markDefs":2405,"style":2208},"80ff180f3ce2",[2402],{"_key":2403,"_type":21,"marks":2404,"text":1804},"0bcb44fbb806",[],[],{"_key":2407,"_type":17,"children":2408,"markDefs":2412,"style":25},"f081d42733fe",[2409],{"_key":2410,"_type":21,"marks":2411,"text":1804},"f02e9df5eabd",[],[],{"_key":2414,"_type":2059,"elements":2415,"markDefs":53},"cdfdd0ce76e4",[2416],{"_key":2417,"_type":2063,"body":2418,"headline":2449,"icon":2450},"bc881fbdd603",[2419,2427,2438],{"_key":2420,"_type":17,"children":2421,"markDefs":2426,"style":25},"2ffa6b0d7f18",[2422],{"_key":2423,"_type":21,"marks":2424,"text":2425},"1f79663159c7",[],"Communities help your organization adopt standardized tooling and practices to help dismantle silos and remove other barriers to innovation. An open space for questions, answers, and documentation helps you avoid a per-team approach that reinforces silos. Indicator tools like votes and comments convey the value of the policy or tool and encourage wider adoption. The Communities feature also helps identify subject matter experts and moderators who contribute to the quality and reliability of the Community’s content. Finally, Stack Overflow for Teams Communities enables easy access to policies from within your team’s workflow (Slack, Microsoft Teams, Jira), obviating the need for distracting code-switching.\n",[],{"_key":2428,"_type":17,"children":2429,"markDefs":2437,"style":25},"f7645820da8f",[2430,2433],{"_key":2431,"_type":21,"marks":2432,"text":2105},"1d0411fdec75",[1661],{"_key":2434,"_type":21,"marks":2435,"text":2436},"8e833fad66aa",[],"Engineers, infosec, finance, HR, legal teams\n",[],{"_key":2439,"_type":17,"children":2440,"markDefs":2448,"style":25},"930715d18e94",[2441,2444],{"_key":2442,"_type":21,"marks":2443,"text":2124},"fe690f0f996e",[1661],{"_key":2445,"_type":21,"marks":2446,"text":2447},"33c4ff6f1ce0",[],"Increase awareness and adherence to standards, policies, and practices; reinforce top-down standards through bottoms-up groups; support adoption of Teams",[],"Governance and standardization","SpotInspectLg",{"_key":2452,"_type":17,"children":2453,"markDefs":2457,"style":25},"b10c348b6967",[2454],{"_key":2455,"_type":21,"marks":2456,"text":1804},"8dd186bd4eee",[],[],{"_key":2459,"_type":17,"children":2460,"markDefs":2465,"style":1764},"2b66638087cd",[2461],{"_key":2462,"_type":21,"marks":2463,"text":2464},"059579169997",[1661],"When shouldn’t you use Communities?",[],{"_key":2467,"_type":17,"children":2468,"markDefs":2473,"style":25},"db93460e3e83",[2469],{"_key":2470,"_type":21,"marks":2471,"text":2472},"91e305a1e10a",[],"For knowledge that is restricted to a specific team or otherwise confidential from the rest of the company, Private Teams on the Teams Enterprise plan is a better fit. This is because content within the Communities is still searchable and visible to any user of the main Teams site.",[],{"_key":2475,"_type":17,"children":2476,"markDefs":2481,"style":25},"c5925f4fb179",[2477],{"_key":2478,"_type":21,"marks":2479,"text":2480},"e7ad55100ed5",[],"However, a Private Team should be used with the understanding that its content is only visible to its members, and that content cannot be migrated to the main site. Private Teams intentionally create a knowledge silo to protect classified, restricted, or sensitive information.",[],{"_key":2483,"_type":17,"children":2484,"markDefs":2489,"style":1764},"cd9e4fdced09",[2485],{"_key":2486,"_type":21,"marks":2487,"text":2488},"7bff67dc5050",[1661],"How to get started",[],{"_key":2491,"_type":17,"children":2492,"markDefs":2497,"style":25},"b86d9c15bafa",[2493],{"_key":2494,"_type":21,"marks":2495,"text":2496},"3f8144f39962",[],"Rolling out Communities is easy and included in Stack Overflow for Teams Business and Enterprise plans. Teams Admins need to do the following:",[],{"_key":2499,"_type":17,"children":2500,"level":1943,"listItem":1944,"markDefs":2528,"style":25},"00025ba00363",[2501,2505,2509,2513,2517,2521,2525],{"_key":2502,"_type":21,"marks":2503,"text":2504},"8f68f8e39d79",[],"[For Enterprise plans] Enable Communities on your Stack Overflow for Teams site. 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In an Article, the author will include general background information on those integrations, explain the features and benefits of the integrations at a high level, and outline the future state and what’s to come. Meanwhile, users ask Questions about individual integrations. 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