Design

Senior Information Architect, Community Products

Remote PH23950

(United States, Canada, Mexico, Chile, Argentina, Brazil, UK, Ireland, Germany, Sweden, Norway, Poland, Spain, Austria, Slovenia, Czech Republic, Portugal, Netherlands, Switzerland)

We are targeting GMT +1 to GMT -8 in the countries identified with core overlapping hours of 10am-1pm Eastern Standard

At Stack Overflow, our mission is to serve developers. Whether we’re helping developers get answers to their questions, work more efficiently with their team, or find a new job, we build products that make millions of developers’ lives better every day. As an information architect at Stack Overflow, you’ll create and build products that directly impact the work and the lives of those developers.

In this particular role, you’ll join our Community Products team. This is the team who works on the products that directly impact every developer around the world, including stackoverflow.com. This is a great opportunity to be the first information architect at Stack Overflow and create impact for all 100M users and the clients we serve.

We’re looking for someone who is adept at planning and designing the structure of our digital space in a way that is meaningful and useful for our users. This individual will work alongside our product designers, systems designers, researchers, and product managers. This person will own how users search, navigate, and organize content on Stack Overflow.

Skills & Requirements

What you’ll do:

  • Evolve Stack Overflow’s content ecosystem
  • Work to reduce the amount of discoverability and fragmentation issues across our products
  • Optimize information to promote findability, accessibility, and usefulness, while accommodating technical and business requirements
  • Advocate that information on our products is clear and communicative
  • Consult and provide feedback to product and system designers on their work to ensure it meets the IA standards you establish with the team 
  • Deliver appropriate assets, e.g., wireframes, spreadsheets, process diagrams, etc.
  • Contribute to a collaborative and inclusive team environment where design ideas and feedback are shared openly and with the best intentions
  • Work alongside research, community, product management, and design 

What we need to see:

  • Have 5+ years of some combination of information architecture, UX design, and content strategy experience
  • Proven experience of solving complex information architecture problems
  • Experience in conducting, digesting, and applying user research
  • Excellent written and oral communication skills
  • High levels of organization and ability to work independently
    • (Desired) Experience working on a product in a two-sided marketplace
    • (Desired) Experience organizing taxonomy of user created content

What you might work on

  • Help define the content ecosystem as new content types are added to Stack Overflow
  • Redefine how profiles work through and with our different products including Stack Exchange, Stack Overflow, and Teams
  • Optimize Stack Overflow’s navigation and search to align with how our users consume content

Also note:

  • We’re a distributed, remote team and you’ll be part of a work culture that emphasizes online & asynchronous communication with minimal meetings and ceremonies
  • We’re generally very flexible on working hours, though we do ask everyone on the team to maintain an overlap with (at least) 10AM - 1PM US Eastern time
  • We don’t consider applications without cover letters - please make sure to include yours and talk about why you want to work here!

Some of what you’ll get in return:

  • Competitive Base Salary between $140K and $190K USD
  • 20 days paid vacation
  • Generous parental leave (16 weeks at 100% pay), family care leave, and paid sick days
  • Long-term incentive (equity grant)
  • Completely free health insurance (no copay, no premiums)
  • 401K match
  • Health & Wellness stipend
  • Employees will never be poked with a sharp stick

About Stack Overflow

Stack Overflow is the largest, most trusted online community for technologists to learn, share their knowledge, collaborate, and build their careers. More than 100 million professional and aspiring programmers and technologists visit Stack Overflow each month to help solve coding problems, develop new skills, and find job opportunities.

Our products and tools help developers and technologists in life and at work. These include Stack Overflow for Teams, which focuses on knowledge management and collaboration, and Reach & Relevance, which focuses on developer marketing, community development, and employer branding.

We believe in building inclusive teams where we empower and support people to solve meaningful problems. We have an office in New York (currently closed due to the pandemic) with some of the best amenities and we have people who work remotely all over the world.  

Our core values guide our work:

  • Keep Community at Our Center: Community is at the heart of everything we do. Nurture healthy communities where everyone is encouraged to learn and give back.
  • Adopt a Customer-First Mindset: Authentically serve our customers by empowering, listening and collaborating with our fellow Stackers.
  • Be Flexible and Inclusive: We do our best work when a diverse group of people collaborate in an environment of respect and trust. Create space for different voices to be heard, and allow flexibility in how people work.
  • Be Transparent: Communicate openly and honestly, both inside and outside the company. Encourage transparency from others by being empathetic, reliable, and acting with integrity.
  • Empower People to Deliver Outstanding Results: Give people space to get their job done, support them when they need it, and practice blameless accountability.
  • Learn, Share, and Grow: Adopt a Growth Mindset. Be curious and eager to learn. Aim for ethical, sustainable, long-term growth, both personally and in the company

Diverse teams build better products.

Legally, we need you to know this: 

Stack Exchange, Inc. does not discriminate in employment matters on the basis of race, color, religion, gender identity or expression, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other protected class. We support workplace diversity.

But we want to add this:

We strongly believe that diversity contributes to a broader collective perspective that will consistently lead to a better company and better products. We are working hard to increase the diversity of our team wherever we can and we actively encourage everyone to consider becoming a part of it.

If your role is not located in one of our offices…. We’ll reimburse you up to $2,000 to set up a great home office.

If you want to work in our office… You’ll be in our headquarters in New York City, and enjoy additional benefits like free lunches, transportation reimbursement, and all the espresso you can drink.

Work Environment:

We’re a remote-friendly team. Whether you work remotely or work out of our New York office (re-opening voluntarily Fall 2021), you’ll be part of a remote work culture that emphasizes online communication (Slack, GitHub, Hangouts, Zoom, Stack Overflow for Teams).

We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.

Diverse teams build better products.

Legally, we need you to know this:

Stack Exchange, Inc. does not discriminate in employment matters on the basis of race, color, religion, gender, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other protected class. We support workplace diversity.

But we want to add this:

We strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better products. We are working hard to increase the diversity of our team wherever we can and we actively encourage everyone to consider becoming a part of it.

 

#LI-Remote #BI-Remote #LI-AR2
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